Always needs your approval
No autonomy level can switch these off.
- Low-confidence or out-of-policy replies
- Any price, quote or discount not written in the knowledge base
- The first send of each new template
- Won or Lost with a value
- Deleting data, or a merge that overwrites data
- Payments and contracts
- Autonomy changes
- Messaging more than 10 contacts in one action
Messages to contacts who opted out are blocked outright and never reach this queue.
